AI Concierge

Your guests get instant answers, in their language

An AI-powered chatbot that knows your property, answers guest questions 24/7, and speaks English, Italian, German, and French. Built into every guest guide.

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AI Concierge chatbot answering guest questions on a mobile device

What it can do

An AI that actually knows your property

Instant answers

Guests ask about Wi-Fi, check-in, parking, local tips. The AI responds in seconds, not hours.

Multilingual

Answers in the guest's language. English, Italian, German, French — automatically detected.

Property-aware

Knows your house rules, check-in times, Wi-Fi password, local recommendations. No generic responses.

24/7 availability

Works while you sleep. Early morning questions, late night arrivals — always covered.

Smart suggestions

Suggests relevant extras, local restaurants, transport options based on the conversation context.

Handoff to host

When the AI can't help, it notifies you and hands over the conversation seamlessly.

Get started in minutes

Set up in 2 minutes, not 2 hours

Fill your guest guide

Add Wi-Fi, house rules, local tips, check-in instructions. The AI learns from this.

Share with guests

Each booking gets a unique guide link. Guests access it before, during, and after their stay.

Let the AI handle the rest

Common questions are answered instantly. You focus on hospitality, not messaging.

Built for hosts

No training needed, no extra cost

The AI concierge reads your guest guide and becomes an expert on your property. No configuration, no per-message fees.

No training needed. The AI reads your guest guide — that's its knowledge base.
No extra cost. Included in Pro and Business plans. No per-message fees.
No hallucinations. Answers only from your property data. If unsure, it says so.
Works everywhere. Accessible from the guest guide link on any device, any browser.
Guest using the AI concierge on their phone

Let your AI co-host handle the questions

Set up your guest guide in 2 minutes. The AI concierge is included on Pro and Business plans.

Create your guest guide

Frequently asked questions

It reads your guest guide — the same page your guests see. Wi-Fi password, house rules, check-in times, local tips. Whatever you add to the guide, the AI can answer about.

English, Italian, German, and French. The AI detects the guest's language automatically and responds in kind. No configuration needed.

Yes. If the AI can't answer a question, it lets the guest know and notifies you via the inbox. You can jump into the conversation at any time.

The guest guide is available on all plans. The AI concierge chatbot is included on Pro and Business plans. Free plan users see a contact form instead.

Not yet. Currently the AI concierge is available via the guest guide web page. WhatsApp integration is on our roadmap.

The AI generates responses based on your guest guide content. To customize answers, simply update your guest guide. The AI will immediately reflect the changes.